Shipping Policy
Last Updated: September 15, 2026
Thank you for shopping with us. We are committed to providing a smooth and reliable shipping experience. Please review the information below regarding order processing, shipping times, rates, and delivery destinations.
1. Order Processing Time
Orders are typically processed within 1–3 business days after your order is placed.
Processing includes order verification, product preparation, and handoff to the shipping carrier.
Orders are not typically processed or shipped on weekends or U.S. federal holidays.
During periods of high order volume, promotional events, holidays, or unforeseen circumstances, processing may take longer than usual.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
2. Estimated Shipping Times
After your order has been processed, estimated delivery times are:
United States: 5–10 business days
International: 7–20 business days
These are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, customs procedures, weather, holidays, and other circumstances beyond our control.
Delivery times may also vary depending on the product and fulfillment location.
3. Shipping Rates
Shipping rates are calculated and displayed at checkout based on the products purchased, destination, shipping method, and applicable shipping promotions.
Standard Shipping: Rates are displayed at checkout.
From time to time, we may offer free shipping promotions on qualifying orders. Any applicable free-shipping offer will be clearly displayed on our website or at checkout.
Additional taxes, duties, customs fees, or other charges may apply depending on the destination and applicable laws.
4. Shipping Destinations
We primarily ship orders to customers within the United States, including most residential and commercial addresses.
Depending on product availability, fulfillment capabilities, and applicable restrictions, we may also ship to selected international destinations.
International shipping availability will be shown during checkout when available.
We reserve the right to restrict shipping to certain locations where delivery is unavailable, prohibited, or impractical.
5. International Shipping
Customers ordering from outside the United States may be responsible for any applicable:
Customs duties
Import taxes
Brokerage fees
Local taxes
Other fees imposed by the destination country
These charges are generally not included in the product price or shipping charge unless explicitly stated at checkout.
Customs processing may also cause additional delivery delays.
Customers are responsible for ensuring that the products they order can legally be imported into their country.
6. Shipping Confirmation and Tracking
Once your order has shipped, we may provide a shipping confirmation email containing a tracking number when tracking is available.
Tracking information may take some time to become active after the package is handed to the carrier.
You can use the tracking information provided to monitor the progress of your shipment.
If tracking information has not updated for several business days, please contact us at jyotsnanath77@gmail.com so we can assist you.
7. Delivery Delays
While we work with shipping and fulfillment partners to deliver orders within the estimated timeframe, we cannot guarantee specific delivery dates.
Delays may occur due to circumstances including:
Severe weather
Carrier delays
Holidays and peak shipping periods
Customs inspections or clearance
Incorrect or incomplete shipping information
Transportation disruptions
High order volumes
Product availability
Events beyond our reasonable control
If your order is delayed, please allow additional time for delivery before contacting us. We will do our best to assist you in locating your shipment.
8. Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you realize that your shipping information is incorrect, please contact us as soon as possible at jyotsnanath77@gmail.com.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
If an order is returned to us or our fulfillment partner because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply for reshipment.
9. Lost, Stolen, or Missing Packages
If tracking information indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, or the delivery carrier.
If you still cannot locate the package, contact the shipping carrier directly and then contact us at jyotsnanath77@gmail.com so we can help determine the appropriate next steps.
We are not responsible for packages that are confirmed by the carrier as delivered to the shipping address provided at checkout, including packages that are subsequently lost or stolen.
10. Damaged Packages
If your order arrives visibly damaged, please contact us as soon as possible at jyotsnanath77@gmail.com.
Please provide:
Your order number
A description of the damage
Clear photographs of the package and product
Any other relevant information requested by our support team
We will review the situation and work with you to determine an appropriate resolution.
11. Separate Shipments
Because we operate using third-party fulfillment and dropshipping partners, products from the same order may occasionally be shipped separately.
This means you may receive multiple packages and separate tracking numbers for a single order.
You will not necessarily receive all items in your order at the same time.
12. Third-Party Fulfillment
Some products sold through our store may be fulfilled and shipped by third-party suppliers or fulfillment partners.
As a result, the shipping origin, carrier, packaging, and delivery timeframe may vary depending on the product and destination.
We work with our fulfillment partners to process and ship orders as efficiently as possible.
13. Shipping Restrictions
Certain products may have shipping restrictions based on the destination, carrier requirements, applicable laws, or product-specific regulations.
If we are unable to ship an order to your selected destination, we may contact you to discuss available options or issue a refund where appropriate.
14. Order Cancellations
If you need to cancel an order, please contact us as soon as possible at jyotsnanath77@gmail.com.
Because orders may enter processing shortly after being placed, we cannot guarantee that cancellation requests can be fulfilled.
If your order has already been processed or shipped, you may need to follow the return process outlined in our Return & Refund Policy.
15. Questions About Shipping
If you have any questions about your order, shipping status, or delivery, please contact us:
Email: jyotsnanath77@gmail.com
We will make reasonable efforts to assist you with your shipping-related questions and concerns.